At DIZAIND quality is very important to us. It's at the heart of who we are. We make nothing that is “disposable” and will not release a bag until we are 100% comfortable with its quality and functionality.
We believe in our craftsmanship, materials and designs so strongly that we offer warranty against defects in materials and craftsmanship for the lifetime of the customer.
This warranty covers defects in materials and workmanship under responsible use. This warranty does not cover damage caused by accident, abuse, or neglect. This warranty does not cover normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Should a defect appear, we will repair your bag or replace it at our discretion. You are only responsible for the cost of shipping your bag to us, however, we will return the favor and ship your bag back to you free of charge.
To start a warranty claim, or for additional questions, please email firstname.lastname@example.org.
Our lifetime warranty available on bags purchased after June, 2018.